ISO 9001 certified quality
Our organization is ISO 9001 certified: every project, intervention and request follows the same measured and audited method.
What this means for you
- Only products from leading brands (HP, Lenovo, Dell, Epson, Microsoft…).
- Equipment tested before every delivery.
- Every installation, training session and intervention rated by our clients.
- With a “full support” service contract: on site within two hours in Casablanca and Rabat.
- A Quality Manager who follows every service call through to your satisfaction.
Our quality commitments
- Do it right, on time, the first time.
- Listen to our clients and address their real needs.
- Document every project and track its progress.
- Improve continuously.
- Communicate clearly, internally and with you.
ISO 9001 certification
First Informatique is one of the few IT companies to have certified its entire business: 13 customer-focused processes, monitored through performance indicators and managed with our internal tools (ERP, real-time tracking of interventions).
Tell us about your challenges, your projects, your ambitions.
An account manager will get back to you with a tailored proposal.