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First Informatique
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Submit a warranty service request

  • Fill in the form: we will contact you promptly to arrange a repair under the manufacturer warranty.
  • No additional charges apply.
  • For a status update on your request, contact our team and quote your request reference.

Your service request

Enter the device serial number so we can quickly check its warranty status.

Priority
Support contract with First Informatique?
Attachment (optional)

* Required fields. Your data is used solely to process your request, in accordance with Moroccan Law 09-08. Read our privacy policy

  • HPHP Service One Authorized Service Provider
  • LenovoLenovo 360 · Authorized Service Provider

Frequently asked questions

Which brands do you repair under warranty?

Our center is an HP Service One and Lenovo authorized service provider: we repair their desktops, laptops, monitors, printers, servers and networking equipment under the manufacturer warranty.

Do I pay anything for a warranty repair?

No. Under the manufacturer warranty, on-site service or pickup of your equipment is free of charge, with no additional fees.

Which cities do you cover?

We serve Morocco’s main cities, including Casablanca, Rabat, Kénitra, Tangier, Tétouan, Fez, Meknès, Oujda, Nador, Marrakech, Ouarzazate, Agadir, Essaouira, El Jadida, Laâyoune and Dakhla.

How do I submit a service request?

Fill in the online service request form with the device serial number, or call us on +212 5 22 30 42 44. A technician will contact you to schedule the intervention. For a status update, contact our team and quote your request reference.